Google Ads Issues / Policy Issues

Extensions (1) impacted by Google Ads policy

View details and fix policy issues

Disapproved Extensions (1) Policy: Destination not working HTTP error:404, Platform: IOS

View the complete details of all your Google Ads account’s policy issues and fix them by going to the Policy Manager. For each issue, you can do one of the following: • Edit your ad to fix the issue. Saving your ads after editing them will automatically resubmit your ads for approval. As such, you do not need to submit your ads for review again manually. • For ads with destination issues, first fix your ads’ destination page, then hover over the ad’s “Status” column and click the “Appeal” button to submit your ads for review. We review most ads within 1 business day. Some reviews may take longer if an ad requires a more complex review. If you have successfully fixed the policy issues, the ad’s status will change to “Eligible” after some time. Thank you, The Google Ads Team

You've received this transactional email for informational purposes to update you about important changes to your Google Ads account. In Google Ads, you can always select what types of policy-related email notifications you want to receive. This message was sent from a notification-only email address that doesn't accept incoming emails. If you have questions about our policies, please visit the Google Ads Policies Help Center.

Resolution:

Hi,

I see you are understandingly worried with the message you received regarding destinations not working on your ads.

I checked the details of the issue and this is a misleading alert, as all destinations that are not working are present in old campaigns that are no longer running and therefore have no impact.

We keep the old campaigns in a paused state because they are important for the system as they add historical data.

I understand that it's unsettling to receive these kinds of messages so I have adjusted the notifications in order stop these from being sent out in the future.

Please be assured that all active ads are linking to active pages.

Have a great day ahead.

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